We are seeking a skilled and experienced Service Advisor to join our team. As a Service Advisor, you will play a crucial role in being responsible to operate and manage the daily customer service needs and business activities, either in association with or in the absence of the Service Manager or Business owner. If you have a passion for automotive repair and exceptional customer service skills, we want to hear from you!

Automotive Service Advisor Qualifications

• All Service Advisors must be able to clearly demonstrate their ability to set and reach performance goals.
• They must conduct every aspect of their job in an ethical manner.
• They must have the ability to provide excellent customer service, present and sell recommended service, and assist in the sales process with the Service Manager and or Business Owner.
• All Service Advisors must be able to work a minimum of 40 hours a week on a regular basis.
• Furthermore, a Service Advisor must also have the ability to manage and control the technical aspects of Rexburg Car Shop as well as be productive themselves.

Automotive Service Advisor Responsibilities

Unless otherwise specified, the Service Advisor is responsible, with assistance from the Service Manager and or Business Owner, for all the daily customer service and business-related activities. This responsibility includes but is not limited to: a dedication to the company’s core values, to employee development, to company profitability, and to 100% customer satisfaction. Also maintain positive customer and employee relationships by operating in accordance with approved company policies and procedures as outlined here and in task-specific procedures.